United Electric is committed to providing reliable power. We work hard to maintain the electric distribution grid to minimize the occurrence of power bumps and outages. As a United Electric consumer, you may experience an occasional power outage either due to a planned outage—in which case United Electric attempts to notify you by phone—or due to an unplanned outage caused by weather conditions, vehicle accidents, equipment failures, etc. If you or a member of your household has a life-threatening medical condition, you may want to have a backup plan should a power outage occur. Additionally, it is the policy of United Electric to disconnect members for nonpayment. Bills are considered delinquent if payment is not received by the 20th of the month. A life-threatening medical condition does not relieve a member of the obligation to pay for electric service, and power will be disconnected for nonpayment.