3.1 New Service. In addition to any applicable membership fee, an applicant for new service will be required to pay a deposit of $200 prior to receiving service; however, such requirement may be waived by the Cooperative if the new Member provides satisfactory evidence of prompt payment for the previous 12 months from the Member's prior electric service provider. For residential accounts, if a $200 deposit is not feasible and the member cannot provide satisfactory evidence of prompt payment, the member can opt into the Prepay Program, see Policy B8_Prepay Program.
3.2 Three-Phase Services. In addition to any applicable membership fee, an applicant for General Service Three-Phase, Large Commercial, Industrial, or New Large Load service may be required to pay a deposit in an amount set at the discretion of the Cooperative prior to receiving service; however, such requirement may be waived by the Cooperative if the applicant provides satisfactory evidence of previous payment upon request. The deposit will typically be computed by the following formulas prior to receiving service:
- If the application is from a prior service on the Cooperative’s system, the deposit will be computed using an average of the three highest months of service during the prior twelve months, which sum will be the deposit.
- If the service proposed is a new service, the deposit will be computed by the same formula using a similar business on the Cooperative system and if there is no similar business then the deposit will be set by the Cooperative in an amount deemed reasonable by management to protect the interest of the Cooperative.
3.3 Bankruptcy Deposits. A Member in bankruptcy, receivership, or reorganization must furnish adequate assurance of payment, in the form of a deposit or other security, to the Cooperative as provided by law.
3.4 Refund of Deposits. After one year of continuous service, the Cooperative may refund a deposit to the Member if the Member has had an acceptable history of prompt payment. An acceptable history of prompt payment means that the Cooperative has not had to send a delinquent notice to the Member within the past twelve-month period.
3.5 Irrigation Pump Advanced Payments. All billings for electric and related services to irrigation pumps will be billed monthly and are due no later than the 20th day of each month for the prior billing period. In addition to any other applicable customer service rules, including delinquencies, all irrigation pump service billings must be paid by year-end or the Cooperative may require advance payment for the entire estimated bill for the succeeding year before electrical services will be provided in the succeeding year.